Shipping Policy

NEWRIDE LIMITED (www.ismokeking.co.uk)

This Shipping Policy was last updated on March 8, 2017

Introduction

1.1. www.ismokeking.co.uk (The Website) is owned and managed by Newride Limited registered in the UK.

1.2. Change without a notice or change if Royal Mail changes its pricing etc.

1.3. Your use of this website and any service contained within constitutes acceptance of this Shipping Policy in full.

1.4. By clicking on the “Continue to checkout” button, you agree that you have read, understand, and accept the iSmokeKing Terms and conditions and Shipping Policy.

1.5. If you should have any shipping problems please be aware that these stipulations are strictly adhered to and our staff do not have the authority to change iSmokeKing policy. We appreciate your continued custom and sincerely hope that you never experience any shipping problems. Please be considered when discussing shipping matters and understand that we as a company uphold the highest standards of service but can on occasion be let down by third party handling companies.

1.6. iSmokeKing does not hold any responsibility for additional costs such as duties, taxes, and customs clearance fees and/or any restrictions that countries have placed. The customer must comply with all laws and regulations of the destination country. We do not cover expenses in the event you have to pay import duty stipulated in your country. We do not bear liability if a ban is imposed on importing electronic cigarettes and/or nicotine cartridges, and/or other electronic cigarette assemblage in your country.

1.7. Please make sure whether your country allows the import of electronic cigarettes, nicotine/nicotine free cartridges or other electronic cigarette parts before placing your order.

1.8. iSmokeKing does not bear liability in the event of delay of the goods in any force majeure circumstances.

1.9. iSmokeKing take no responsibility for items which are shipped successfully but fail to arrive due to the failings of the shipping company.

Shipping

2.1. All international orders are shipped via Royal Mail Airmail unless otherwise specified.

2.2. We also offer to costumers additional shipping services as:

2.2.1. International Signed, International Tracked or International Tracked & Signed which allows customers to track their order. This service is at addition cost of £5.00. Please check if your country is part of International Signed, International Tracked or International Tracked & Signed service http://www.royalmail.com/sites/default/files/RM-International-Tracking-Signature-Services-Coverage-April2016.pdf

2.2.2. For UK costumers signed for service is mandatory. Customers will need to sign for delivered goods.

2.3. Orders placed using standard Royal Mail Airmail are the responsibility of the customer. For security we recommend using the International Signed, International Tracked or International Tracked & Signed, which ever service is available for your delivery country.

2.4. If ‘Standard’ Delivery option is selected, we will not be able to accept responsibility for lost or missing parcels with this method of delivery. Under Standard delivery, if your parcel is lost in the postage system by a third party delivery service, the cost of your item/s will not be covered by iSmokeKing. Should you wish your item/s to be protected from loss/theft, we would recommend a tracked/insured option.

Shipping Times & Costs

3.1. United Kingdom

All products ordered by 10am are shipped out the same business day. There is no shipping on Saturday or Sundays so orders placed after 10am on a Friday will be shipped the following Monday.

iSmokeKing ship all products standard second class signed for post.

£2.50 for orders up to 950g.

£3.48 for orders up to 1950g.

3.2. Europe

We aim to ship all orders placed before 10am the same day. There is no shipping on Saturday or Sundays so orders placed after 10am on a Friday will be shipped the following Monday.

Delivery costs to all EU/European Destinations are charged at:

£3.75 for orders up to 75g

£4.89 for orders up to 200g.

£6.70 for orders up to 450g.

£10.98 for orders up to 950g.

£14.72 for orders up to 1450g.

£36.55 for orders up to 1950g.

We aim to make a delivery to Western Europe within 5 working days and to Eastern Europe within 7 working days.

3.3. International World Zone 1

We aim to ship all orders placed before 10am the same day. There is no shipping on Saturday or Sundays so orders placed after 10am on a Friday will be shipped the following Monday.

Delivery costs to all International/Worldwide World Zone 1 destinations are charged at

£5.86 for orders up to 75g.

£7.02for orders up to 200g.

£10.27for orders up to 450g.

£16.86 for orders up to 950g.

£36.55 for orders up to 1450g.

£36.55 for orders up to 1950g.

We aim to make a delivery to International/Worldwide World Zone 1 within 9 working days.

Goods exported outside the EU are not subject to UK VAT (Value Added Tax).

3.4. International World Zone 2

We aim to ship all orders placed before 10am the same day. There is no shipping on Saturday or Sundays so orders placed after 10am on a Friday will be shipped the following Monday.

Delivery costs to all International/Worldwide World Zone 2 destinations are charged at

£7.02for orders up to 75g.

£7.36 for orders up to 200g.

£10.86 for orders up to 450g.

£17.80 for orders up to 950g.

£36.55 for orders up to 1450g.

£36.55 for orders up to 1950g.
 

Our contact details are as follows:

Email: info@ismokeking.co.uk 

Telephone

From within the UK: 0161 956 2260

International: +44 (0) 161 956 2260

Company registration number: 07890661

VAT registration number: 156477578